How does the loyalty program work?

Guests earn points when they order, and rewards unlock when they've earned enough — all inside Kitchra, tied to each guest's visit and spend history. No separate app or manual tracking.

Do I own the guest data?

Yes. Loyalty runs on your own guest list, captured automatically from online orders, and it's yours to keep, use and export.

Can I reach loyalty members?

Yes — build a segment (your regulars, your VIPs, the lapsed) and send opt-in text or email campaigns directly from Kitchra.

Is loyalty an extra cost?

No — it's part of the same flat monthly plan as your ordering site, kitchen and back office. One login, one bill.

Can I offer gift cards too?

Yes. Kitchra includes ledger-backed digital gift cards you sell from your own site, alongside loyalty.

Loyalty

Restaurant loyalty program software, built into the whole platform

Reward regulars with points and perks that live inside the same system that takes the order — on a guest list you own, not a punch card or a bolt-on app you have to reconcile by hand.

Start free — no card See pricing

Built in

Loyalty where the order already happens

Because Kitchra takes the order, loyalty just works: points accrue when a guest checks out, rewards are ready when they've earned them, and it all sits next to the guest's visit and spend history. No separate app to sync, no export-and-import, no double entry.

Margin-safe

Rewards that don't quietly erode your margin

Loyalty is a ledger, not a guess — every point and reward is tracked, so the outstanding liability is a number you can see, not a surprise. Reward the behaviour you want (repeat visits, bigger tickets) without handing away margin you can't measure.

Own the guest

On a customer list that's yours

Loyalty runs on your own guest list — captured automatically from every online order, exportable, never rented back to you. Pair it with opt-in text and email campaigns to win back the quiet ones, and gift cards to bring new guests in.

One platform

Not another subscription

Most restaurants bolt loyalty onto their stack as a fifth or sixth app. Here it's part of the same flat monthly plan as your ordering site, kitchen screens, stock, staff and finances — one login, one bill, one source of truth about your guests.

A bolt-on loyalty app vs. loyalty on Kitchra

A bolt-on loyalty app

On Kitchra

Where it lives

A separate app to sync

Inside the ordering platform

The guest list

Siloed

Your own, captured from every order

Outstanding rewards

Hard to see

A tracked ledger you can read

Cost

Another subscription

Included in one flat price

Questions, answered

How does the loyalty program work?: Guests earn points when they order, and rewards unlock when they've earned enough — all inside Kitchra, tied to each guest's visit and spend history. No separate app or manual tracking.
Do I own the guest data?: Yes. Loyalty runs on your own guest list, captured automatically from online orders, and it's yours to keep, use and export.
Can I reach loyalty members?: Yes — build a segment (your regulars, your VIPs, the lapsed) and send opt-in text or email campaigns directly from Kitchra.
Is loyalty an extra cost?: No — it's part of the same flat monthly plan as your ordering site, kitchen and back office. One login, one bill.
Can I offer gift cards too?: Yes. Kitchra includes ledger-backed digital gift cards you sell from your own site, alongside loyalty.

Turn regulars into a program you own

Loyalty, guests and campaigns in one place. Free to start, no card.

Start your restaurant