Guest CRM

A restaurant CRM built on guests you own

Every order quietly builds your guest list — who they are, what they spend, when they last came. Sort them into segments and bring them back with your own text and email, on data that's yours.

Automatic

Your guest list builds itself

Every online order captures the guest — name, contact, order history — without anyone typing a thing. Over a few weeks you have a real customer list instead of a stack of receipts, and it grows on its own with every checkout.

Segments

See who's new, regular, VIP and slipping away

Kitchra sorts guests into segments from their real behaviour — first-timers, regulars, your biggest spenders, and the ones who haven't been back in a while — so you know exactly who to reach and why.

Reach them

Bring guests back with your own text and email

Send a campaign to a segment in a couple of taps — a slow-Tuesday offer to lapsed guests, a thank-you to VIPs. It's your list and your message, sent directly, with opt-in and unsubscribe handled for you.

You own it

Your data, not a marketplace's

On a delivery app the customer is theirs and you never see them. Here the guest list is yours to keep, use and export — you're the owner of the relationship, not renting access to your own customers.

Your own CRM vs. a marketplace's 'customers'

 
A delivery marketplace
On Kitchra
Who you can see
Almost nothing
Every guest, with history
Contacting them
You can't
Your own opt-in text & email
Segments
None
New · Regular · VIP · Lapsed
The data
Theirs
Yours — keep and export

Questions, answered

Where do the guests come from?
From your own orders. Every online checkout captures the guest automatically, so your list builds itself with no manual data entry.
Can I text and email my guests?
Yes. Build a segment and send a campaign by text or email in a couple of taps — it's your list and your message, sent directly from Kitchra.
Is messaging compliant?
Yes. Guests opt in, every marketing email carries an unsubscribe link and your address, and only opted-in guests are ever contacted — the compliance basics are built in.
Do I really own the data?
You do. Your guest list and your numbers are yours to keep, use and export — you're the owner of the relationship, not the product.
Which plan includes the CRM?
The guest list, segments and campaigns come with the growth tier and up. Start on any plan and move up as your list grows; features unlock immediately.

Start owning your guest list

It builds itself from your orders. Free to start, no card.

Start your restaurant